Staging Wizard ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered virtual staging platform.
1. Information We Collect
1.1 Personal Information
- Account Information: Email address, name, and password when you create an account
- Payment Information: Billing address, payment method details (processed securely through Stripe)
- Communication Data: Messages you send to our support team
1.2 Usage Information
- Images: Photos you upload for virtual staging (processed by Google Gemini AI)
- Generated Content: Staged images created using our platform
- Usage Analytics: How you interact with our platform, features used, and performance metrics
- Device Information: IP address, browser type, operating system, and device identifiers
1.3 Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences and settings
- Analyze platform usage and performance
- Provide personalized content and recommendations
2. How We Use Your Information
Service Delivery
- Process and stage your uploaded images
- Manage your account and subscriptions
- Process payments and billing
- Provide customer support
Platform Improvement
- Analyze usage patterns and performance
- Develop new features and capabilities
- Optimize AI algorithms and accuracy
- Conduct research and analytics
3. Information Sharing and Disclosure
We Do NOT Sell Your Data
We never sell, rent, or trade your personal information to third parties for marketing purposes.
3.1 Service Providers
We share information with trusted third-party service providers who assist us in operating our platform:
- Google Gemini AI: Processes your uploaded images to generate staged versions
- Stripe: Handles payment processing and billing
- Firebase: Provides authentication, database, and hosting services
- Vercel: Hosts our website and application
3.2 Legal Requirements
We may disclose your information if required by law or to:
- Comply with legal obligations or court orders
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Enforce our Terms of Service
4. Data Security and Retention
4.1 Security Measures
Technical Safeguards
- End-to-end encryption for data transmission
- Secure cloud storage with access controls
- Regular security audits and updates
- Multi-factor authentication for admin access
Operational Safeguards
- Limited access to personal data
- Employee training on data protection
- Incident response procedures
- Regular backup and recovery testing
4.2 Data Retention
- Account Data: Retained while your account is active and for 2 years after closure
- Uploaded Images: Automatically deleted after processing (typically within 24 hours)
- Generated Images: Available for download for 30 days, then automatically deleted
- Payment Records: Retained for 7 years for tax and accounting purposes
5. Your Rights and Choices
You Have the Right To:
Access & Portability
Request a copy of your personal data
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal data
Opt-out
Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@stagingwizard.com
6. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@stagingwizard.com
- Support: support@stagingwizard.com